Publish Date: May 14th, 2020
Written by Gary Cox
“Time to Serve” = Lead Time. If you know the power of Lean in driving efficiency in the delivery of your services how about considering “Capacity to Serve”, or the “Cost to Serve”. The addition of an ABP tool to Lean Value Stream Mapping helps us understand the costs and capacity associated with each of the steps you’re impacting throughout the process. In this compressed version of a Webinar you’ll see where my experience as a Black Belt and Mike’s Activity-Based Planning experience work well together to provide better insight into the Time, Capacity and Cost to deliver on your services or products.